Behavioural Techniques for handling reviews

More than 300 million people use TripAdvisor every month to share their experiences with accommodation providers and attractions. Often unregulated...

Experience trend to transform tourism industry

A new report has found that travellers seeking to have bespoke experiences will transform the hotel and tourism industries. The...

The Purple Pound

Valued at £1.8billion per month, the ‘purple pound’ is a lucrative market to target, but all too often businesses fail

...

UK tourism reaches record levels

New data from the Office for National Statistics have revealed that the number of visitors to the UK last year...

Diversification for hospitality businesses

Diversification can be a lifeline for hospitality businesses, or just as easily a financial black hole. Deciding how and when

...

6.5m Brits planned a Staycation over Easter break

VisitEngland’s Easter Trip Tracker survey showed that 6.6 million Brits planned an overnight holiday trip in the UK the Easter...

Chester Hotel goes on the market for over £36m

The Queen Chester Hotel in Chester has been put on the market with offers sought in excess of £36m. The

...

Local authorities boost hotel room tax campaign

Popular British tourism destinations have requested the power to impose on hotel room tax. City councils in UK cities including

...

English Tourism Week celebrated with events across the country

...

Managing a refurb project

Refurbishment is often a touchy subject with hoteliers; not only the hassle and cost of managing a refurb project, but

...