When an inspector calls... March 2018

Is it possible to be successful, ethical and responsible? Deborah Heather, Director of Quality in Tourism considers how businesses can

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When an Inspector calls... February 2018

As the fourth biggest employer in the UK, the hospitality industry should be heralded as a success story with people

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When an Inspector calls... January 2018

Starting off the year with a cabinet reshuffle, we have seen John Glen MP replaced by Michael Ellis MP as

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When an Inspector calls - Trend predictions for 2018

With a 19,000 room increase in the UK expected and uncertainty over Brexit, alongside predictions from PwC for growth next

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Pampered Pooches

With 1 in 4 households now owning a dog, and 1 in 10 of those four-legged friends owning a passport

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Being Legally Compliant

You’ll have struggled to miss the spate of bad news stories in hotels recently, from fires to death by legionnaire’s

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Destination Promotion

The dawn of the internet, falling airfares and low-cost carriers, improved Destination promotion, and awareness on a worldwide stage, mean

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Rise in international tourism

With the rise in international tourism, and the advent of the sharing economy and rooms to rent, it can be

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Exponential growth in glamping

With exponential growth in the number of web searches for the term ‘glamping’, the last decade has been typified by

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The Purple Pound

Valued at £1.8billion per month, the ‘purple pound’ is a lucrative market to target, but all too often businesses fail

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