Assessor Snapshot: B&B – or sharing Economy?

One of our assessors recently had one of those awkward journeys to plan which involved getting to and from meetings

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Case Study: Strand Palace Hotel

Strand Palace Hotel has been a central London destination since 1909. Their rich history combined with superb service and ideal

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Mystery shopping with Ufford Park results in silver award

Ufford Park Woodbridge is a Hotel, Spa and Golf complex in Woodbridge, Suffolk.  The hotel is set in 120 acres

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When an Inspector Calls....September 2018

With customer expectations forever growing and changing, and innovation the buzz word of the day, how do businesses keep up?

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Assessor Snapshot: Consumer pricing and transparency

Recently, one of our assessors took a two night family trip to Porthleven and rented a two bedroomed property really

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Grooby’s Pitt receive 5 star signage

Last week, one of our quality assessors visited Tracy and Neil Murton of Grooby’s Pit to present their 5 Star

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Winners of the annual Marketing Cheshire Awards announced

The winners of the 14th Marketing Cheshire Annual Tourism Awards were announced last week (13th September) at a glittering awards

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Case Study: Merchant House Hotel

Located in Truro, Merchant House Hotel is a three star period property which has been stylishly and sympathetically refurbished. One

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QiT Assessor Stories

We recently asked our team of assessors to share some of their most memorable stories from their time in the

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When an Inspector calls... August 2018

Nailing the niche; Director of Quality in Tourism Deborah Heather considers the importance of formalising your USP, and how being

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