The Purple Pound

Valued at £1.8billion per month, the ‘purple pound’ is a lucrative market to target, but all too often businesses fail

...
Read More...



Diversification for hospitality businesses

Diversification can be a lifeline for hospitality businesses, or just as easily a financial black hole. Deciding how and when

...
Read More...



Managing a refurb project

Refurbishment is often a touchy subject with hoteliers; not only the hassle and cost of managing a refurb project, but

...
Read More...



Growing rise in serviced apartments

With a growing rise in the number of serviced apartments in the UK, Deborah Heather, Director of Quality in Tourism

...
Read More...



The National Accessible Scheme

When an Inspector calls……                                              

With a growing rise in the number of people with access needs in the UK, Deborah

...
Read More...



Clean and Fresh Bathrooms

When an Inspector calls…                                                                                    

Clean and fresh; Deborah Heather, Director of Quality in Tourism, talks bathrooms. Deborah manages a field

...
Read More...



Giving your guests the ultimate luxury bedroom

Giving your guests the ultimate luxury bedroom; Deborah Heather, Director of Quality in Tourism, talks layouts. Deborah manages a field

...
Read More...



Achieving the best start to the day

Achieving the best start to the day; Deborah Heather, Director of Quality in Tourism, talks breakfast. Deborah manages a field

...
Read More...



Perfecting the guest experience

Perfecting the guest experience; Deborah Heather, Director of Quality in Tourism, investigates. Deborah manages a field force of more than

...
Read More...



What makes a good first impression?

What makes a good first impression? Deborah Heather, Director of Quality in Tourism - the accommodation assessment scheme for VisitEngland,

...
Read More...