Being Legally Compliant

You’ll have struggled to miss the spate of bad news stories in hotels recently, from fires to death by legionnaire’s

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Destination Promotion

The dawn of the internet, falling airfares and low-cost carriers, improved Destination promotion, and awareness on a worldwide stage, mean

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Rise in international tourism

With the rise in international tourism, and the advent of the sharing economy and rooms to rent, it can be

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Exponential growth in glamping

With exponential growth in the number of web searches for the term ‘glamping’, the last decade has been typified by

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The Purple Pound

Valued at £1.8billion per month, the ‘purple pound’ is a lucrative market to target, but all too often businesses fail

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Diversification for hospitality businesses

Diversification can be a lifeline for hospitality businesses, or just as easily a financial black hole. Deciding how and when

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Managing a refurb project

Refurbishment is often a touchy subject with hoteliers; not only the hassle and cost of managing a refurb project, but

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Growing rise in serviced apartments

With a growing rise in the number of serviced apartments in the UK, Deborah Heather, Director of Quality in Tourism

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Giving your guests the ultimate luxury bedroom

Giving your guests the ultimate luxury bedroom; Deborah Heather, Director of Quality in Tourism, talks layouts. Deborah manages a field

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Achieving the best start to the day

Achieving the best start to the day; Deborah Heather, Director of Quality in Tourism, talks breakfast. Deborah manages a field

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