When an inspector calls - climate emergency and what you can do
You can’t eat an elephant whole. Deborah Heather, Director of Quality in Tourism offers her advice on how hotels and
...20 December 2019
You can’t eat an elephant whole. Deborah Heather, Director of Quality in Tourism offers her advice on how hotels and
...29 November 2019
As Airbnb commits to greater verification of its listings, what does that mean for the traditional hotel sector? Deborah Heather,
...31 October 2019
The food and drink landscape is changing again and there’s more to consider than ever when it comes to running
...30 September 2019
Is innovation limited to market disrupters or can every hotel harness the power of innovation, blue sky thinking and a
...31 May 2019
In Hotel Owner, Deborah Heather recently talked about what actually makes a 5 Star establishment, an actual 5 Star. Read
...30 April 2019
With 1 in 5 people over the age of 65 and a prediction that this will reach 1 in 4
...12 April 2019
What do you think of when you hear the word security? Perhaps your mind switches immediately to CCTV, or perhaps
...31 March 2019
Is it even possible to benchmark meaningfully anymore? Deborah Heather, Director of Quality in Tourism considers how peer-to-peer profiling has
...28 February 2019
Will 2019 herald the ‘death’ of the Corporate Hotel? Deborah Heather, Director of Quality in Tourism takes a frank look
...31 January 2019
This year, PwC titled their 2019 hospitality predictions report ‘growing through uncertain times’ highlighting how the positives and negatives of
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