White Rose Awards 2018

On Monday 12th November the White Rose Awards were held at the Harrogate Conference Centre and the Quality in Tourism

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Assessor Snapshot: B&B – or sharing Economy?

One of our assessors recently had one of those awkward journeys to plan which involved getting to and from meetings

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Assessor Snapshot: Consumer pricing and transparency

Recently, one of our assessors took a two night family trip to Porthleven and rented a two bedroomed property really

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Top 5 drinks that avoid the Sugar Tax

The ground-breaking Sugar Tax came into force in the UK this April which means that manufacturers now have to pay

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Credit & Debit Card surcharges banned from 13th January

On Saturday 13th January, you can no longer charge a fee to customers opting to pay by card. Many companies

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Somerset Tourism Awards Finalists Announced

The Somerset Tourism Awards has revealed it finalists after a record number of judging visits to businesses and a marathon

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Pampered Pooches

With 1 in 4 households now owning a dog, and 1 in 10 of those four-legged friends owning a passport

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Hackers target European hotel WiFi networks

Cyber security experts, FireEye have suggested that Russian hackers are trying to target travellers who stay in hotels in Europe

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Belgian Hotel rents goldfish to guests

The Hotel Charleroi Airport in Belgium is offering a very unique service to provide comfort to its guests...by offering a

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85% of guests would rather leave positive review

According to a new survey conducted by hospitality software partners Fourth, 85% of hospitality customers would rather leave a positive

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