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National Quality Assessment Scheme - Hotels


A hotel must have a minimum of 6 bedrooms, be licensed and offer dinner (unless suitable for Metro Hotel category). Also all bedrooms must be ensuite or have a private bathroom.
*Indicative of rating achieved

Scheme Designators have been developed to help consumers understand the different types of accommodation available. (Please note that the designator is discussed at the time of the assessment with the assessor)

Hotel Formal accommodation with full service. Minimum six guest bedrooms but more likely in excess of 20.
Country House Hotel A Country House Hotel with ample grounds or gardens, in a rural or semi-rural situation with an emphasis on peace and quiet.
Small Hotel Smaller Hotels with a maximum of 20 bedrooms. They will be personally run by the proprietor and are likely to have limited function business.
Town House Hotel High quality town/city centre properties of individual and distinctive style with a maximum of 50 rooms. High staff-to-guest ratio. Public areas may be limited. Possibly no dinner served but room service available instead. Where a dining room is not available room service breakfast is acceptable.
Metro Hotel A town/city Hotel providing full hotel services with the exception of dinner. Within easy walking distance of a range of places to eat.
Please see separate scheme for Budget Hotels

How to Apply

Look at the standard to check that you are happy with what will be assessed
In order to allow greater functionality on this website and to support our sustainable stance, on reducing the need to print wherever possible, we have made the decision to create interactive Standard PDF’s for all of our schemes.

This allows you to navigate through the document using the contents page to take you straight to the appropriate section, and when you have finished you can merely toggle back to the contents page using the back button, at the top of each page.
Check the fees and benefits leaflet below to work out the costs or use the

 Hotel Fees Calculator 

Please note: from 1st December 2008 all fees will be charged with a VAT rate of 15%. Please take this into account when calculating your payment. For confirmation of fees please use the on-line fee calculator which correctly calculates the prices, inclusive of VAT, at the new rate or call the helpdesk on 0845 300 6996 for help.
Complete the application and send with your payment (made payable to VisitBritain) to Quality in Tourism. We are also able to accept credit card payments (by phone) and BACS payments.



Standards Fees & Benefits 09/10 Application DD Mandate


Additional Schemes



Make the most of your property’s potential and stand out as a specialist with any of the following schemes: -



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